Barbara L. Degenstein River Hebert, NS B0L-1G0 (902) 251-2723 _____________________________________________________________________________

Skills & Qualifications

 Knowledge in Word perfect, HTML, Windows 95/98, Office 97  Food Safe Certificate  WHMIS  Serve It Right  SuperHost, SuperHost Japan, SuperHost Face To Face  Personable and hardworking  Excellent communication skills  Honest and trustworthy  Able to work well unsupervised

Work History

Canadian Hickory Farms, Surrey Place Mall, Surrey BC Kiosk Manager - November- December 24 1999  Interviewed and hired employees, prepared work schedules.  Displayed and sold food gift products, maintained and cleaned kiosk, opened and closed kiosk daily.  Handled cash, credit card, and debit card transactions.

City Of Burnaby, Burnaby Tourist Information Kiosk, Burnaby BC Visitor Information Counsellor - May - September 30 1999  Greeted visitors to the Lower Mainland and British Columbia.  Aided in the creation of travel planning. Promote local events.  Recorded and compiled daily and monthly statistics on number of visitors.  Ordered and stocked brochures.  Opened and closed kiosk daily.

Decor Shoppe, Surrey Place Mall / Metrotown Centre, Surrey / Burnaby BC Sales Associate - October 1998 - May 15 1999  Selling of various home furnishings and decorative knickknacks.  Assembled and displayed furnishings.  Handled cash, credit card, and debit card transactions.  General cleaning of display areas.

City Of Burnaby, Burnaby Tourist Information Kiosk, Burnaby BC Visitor Information Counsellor - May - September 30 1998  Greeted visitors to the Lower Mainland and British Columbia.  Aided in the creation of travel planning. Promote local events.  Recorded and compiled daily and monthly statistics on number of visitors.  Ordered and stocked brochures. Opened and closed kiosk daily.

Barbara L. Degenstein Page 2

Clearwater Chamber Of Commerce, Clearwater Information Centre, Clearwater BC Visitor Information Counsellor - June - October 1996 (on-call through to August 1997)  Greeted visitors to Clearwater and British Columbia.  Aided in the creation of travel planning. Promote local events.  Kept, and compiled daily and monthly statistics on number of visitors.  Ordered and stocked brochures.

Barnes Security Services, Douglas College, Burnaby BC Security Guard / College Information - April 1991 - July 1994  General patrol and safety of College grounds, property, and peoples.  General information on College and area.

Education

CompuCollege Surrey/Vancouver, BC Hospitality Operations Management Honours Diploma

Nova Scotia Community College Springhill, NS Electronics Technician

River Hebert District High School River Hebert, NS High School Diploma

References

Christine Sutherland Amherst, NS (902) 667-4640

Cherie Hope Parksville, BC (250) 954-3217

Phil Sanderson Planning Department, City Of Burnaby, BC (604) 294-7400


Barbara L. Degenstein River Hebert, NS B0L-1G0 (902) 251-2347 _____________________________________________________________________________

Skills & Qualifications

 Knowledge in Word Perfect, HTML, Windows 95/98, Office 97  Food Safe Certificate  WHMIS  Serve It Right  SuperHost, SuperHost Japan, SuperHost Face To Face  Personable and hardworking  Excellent communication skills  Honest and trustworthy  Able to work well unsupervised

Work History

Library Clerk 2000 - 2001 River Hebert Library, River Hebert, NS  Sign out, check in and shelve books.  Assist patrons using the book catalogue and internet.  Order books for patrons.  File, keep statistics.

Kiosk Manager - 1999 Canadian Hickory Farms, Surrey Place Mall, Surrey BC  Interviewed and hired employees, prepared work schedules, trained staff.  Displayed and sold food gift products, maintained and cleaned kiosk, opened and closed kiosk daily.  Handled cash, credit card, and debit card transactions.

Visitor Information Counsellor - 1998 - 1999 (Seasonal) City Of Burnaby, Burnaby Tourist Information Kiosk, Burnaby BC  Greeted visitors to the Lower Mainland and British Columbia.  Aided in the creation of travel planning. Promoted local events.  Recorded and compiled daily / monthly visitors statistics.  Ordered and stocked brochures.  Opened and closed kiosk daily.

Sales Associate - 1998 - 1999 Decor Shoppe, Surrey Place Mall / Metrotown Centre, Surrey / Burnaby BC  Selling of various home furnishings and decorative knickknacks.  Assembled and displayed furnishings.  Handled cash, credit card, and debit card transactions.  General cleaning of display areas.

Barbara L. Degenstein Page 2

Visitor Information Counsellor - 1996 (on-call through to August 1997) Clearwater Chamber Of Commerce, Clearwater Information Centre, Clearwater BC  Greeted visitors to Clearwater and British Columbia.  Aided in the creation of travel planning. Promote local events.  Recorded and compiled daily / monthly visitors statistics.  Ordered and stocked brochures.

Education

Hospitality Operations Management (Honours Diploma) CompuCollege, Surrey/Vancouver, BC  Introduction To Hospitality  International Hotels  Food and Drinks  Bar and Beverage  Front Desk Operations  Hotel Supervisor

Electronics Technician Nova Scotia Community College, Springhill, NS

High School Diploma River Hebert District High School, River Hebert, NS

References

Christine Sutherland Amherst, NS (902) 667-4640

Cherie Hope Parksville, BC (250) 954-3217

Phil Sanderson Planning Department City Of Burnaby, BC (604) 294-7400


Barbara L. Degenstein River Hebert, NS B0L-1G0 (902) 251-2347 http://lillandra.tripod.com _____________________________________________________________________________

Skills & Qualifications

 Knowledge in Word Perfect, HTML, Windows 95/98, Office 97  Food Safe Certificate  WHMIS  Serve It Right  SuperHost, SuperHost Japan, SuperHost Face To Face  Personable and hardworking  Excellent communication skills  Honest and trustworthy  Able to work well unsupervised

Work History

Library Clerk 2000 - 2001 River Hebert Library, River Hebert, NS  Sign out, check in and shelve books.  Assist patrons using the book catalogue and internet.  Order books for patrons.  File, keep statistics.

Kiosk Manager - 1999 Canadian Hickory Farms, Surrey Place Mall, Surrey BC  Interviewed and hired employees, prepared work schedules, trained staff.  Displayed and sold food gift products, maintained and cleaned kiosk, opened and closed kiosk daily.  Handled cash, credit card, and debit card transactions.

Visitor Information Counsellor - 1998 - 1999 (Seasonal) City Of Burnaby, Burnaby Tourist Information Kiosk, Burnaby BC  Greeted visitors to the Lower Mainland and British Columbia.  Aided in the creation of travel planning. Promoted local events.  Recorded and compiled daily / monthly visitors statistics.  Ordered and stocked brochures.  Opened and closed kiosk daily.

Sales Associate - 1998 - 1999 Decor Shoppe, Surrey Place Mall / Metrotown Centre, Surrey / Burnaby BC  Selling of various home furnishings and decorative knickknacks.  Assembled and displayed furnishings.  Handled cash, credit card, and debit card transactions.  General cleaning of display areas.

Barbara L. Degenstein Page 2

Visitor Information Counsellor - 1996 (on-call through to August 1997) Clearwater Chamber Of Commerce, Clearwater Information Centre, Clearwater BC  Greeted visitors to Clearwater and British Columbia.  Aided in the creation of travel planning. Promote local events.  Recorded and compiled daily / monthly visitors statistics.  Ordered and stocked brochures.

Education

Hospitality Operations Management (Honours Diploma) CompuCollege, Surrey/Vancouver, BC  Introduction To Hospitality  International Hotels  Food and Drinks  Bar and Beverage  Front Desk Operations  Hotel Supervisor

Electronics Technician Nova Scotia Community College, Springhill, NS

High School Diploma River Hebert District High School, River Hebert, NS

References

Christine Sutherland Amherst, NS (902) 667-4640

Cherie Hope Parksville, BC (250) 954-3217

Phil Sanderson Planning Department City Of Burnaby, BC (604) 294-7400